Legal notice

Last updated: May 2026

This Legal Notice applies to all pages, content, and transactions on ismatind.com, operated by Elizabethloraine LLC. Please read this page alongside our Privacy Policy, Terms of Service, Returns and Refunds Policy, and Shipping Policy.

We are a small, focused retail business. Everything on this website — the product descriptions, policies, and pricing — is written to be accurate and useful, not to obscure or mislead. If something is unclear or you believe there is an error, please contact us directly.

Business identity

This website is owned and operated by:

Legal entity: Elizabethloraine LLC
Trading name: ISMATIND
Business type: Limited Liability Company (LLC), registered in the United States
Registered address: 504 Potomac St, Aurora, CO 80011, United States
Email: support@ismatind.com
Website: ismatind.com

All orders, contracts of sale, and customer interactions are conducted with Elizabethloraine LLC as the merchant of record.

Nature of our products

ISMATIND is an online retail store selling dish drying racks for household use in the United States. We are a retailer, not a manufacturer.

Our products are general-purpose household items. They are not medical devices, safety-critical equipment, or regulated consumer goods requiring special certification beyond standard U.S. consumer product safety requirements.

All products sold on this website are new, unused, and shipped directly from our fulfillment facility to the customer's delivery address.

Product information accuracy

We make reasonable efforts to ensure that all product descriptions, dimensions, materials, images, and pricing displayed on this website are accurate and up to date.

However, we cannot guarantee that all information is error-free at all times. The following disclosures apply:

  • Product images: Images are representative of the product. Minor color variations may occur due to differences in screen calibration and display settings. Images do not imply the inclusion of any items not listed in the product description.
  • Dimensions: All measurements (length, width, height, weight) are provided as approximate values based on manufacturer specifications. Actual measurements may vary slightly. We recommend measuring your available counter or sink space before purchasing.
  • Material descriptions: Material specifications (e.g., stainless steel grade, coating type) are sourced from product documentation. If you require specific material certifications for any purpose, please contact us before ordering.
  • Compatibility: We describe sink and counter compatibility based on standard U.S. kitchen configurations. If you have a non-standard sink size or counter depth, we recommend confirming dimensions before purchase. We are happy to help — email us at support@ismatind.com.

If you discover an error in any product listing, please contact us. We will correct it promptly and, if the error affected your order, we will work with you to resolve it fairly.

Pricing and promotions

All prices on this website are displayed in U.S. dollars (USD) and are inclusive of the product cost only. Applicable sales tax, if any, will be calculated and displayed at checkout based on your delivery address.

Promotional pricing, discounts, or sale prices are valid only for the period stated or while stock lasts. We reserve the right to correct pricing errors. If a pricing error affects your order, we will notify you before processing and offer you the corrected price or a full cancellation with refund.

We do not engage in deceptive pricing practices. Reference prices shown (if any) reflect prior selling prices or manufacturer suggested retail prices, not inflated or fictitious figures.

Shipping costs

Shipping rates for orders to the contiguous United States:

  • Orders of $69 or more: free standard shipping
  • Orders under $69: flat rate of $10 standard shipping

We do not currently ship to Alaska, Hawaii, Puerto Rico, Guam, U.S. territories, or military addresses. For full shipping details, see our Shipping Policy.

No warranty beyond statutory rights

Elizabethloraine LLC provides products that are accurately described and fit for their stated purpose as household dish drying racks.

We do not make warranties beyond what is stated in our product listings and what is required by applicable U.S. consumer protection law, including:

  • We do not claim that our products are indestructible, permanent, or maintenance-free
  • We do not claim specific lifespans beyond what is reasonably expected from the materials described
  • Normal wear from regular household use is expected and does not constitute a product defect

Your rights as a U.S. consumer are not affected by any limitation stated here. If a product is defective or not as described, you are entitled to a remedy under our Returns and Refunds Policy and applicable law.

Limitation of liability

To the maximum extent permitted by applicable law, Elizabethloraine LLC will not be liable for:

  • Indirect, incidental, or consequential damages arising from the use or inability to use our products
  • Damage to property caused by product misuse, improper installation, or use outside the intended household purpose
  • Delays in delivery caused by carrier issues, severe weather, or other circumstances outside our direct control
  • Damages arising from unauthorized access to your account or order information where you have not taken reasonable steps to protect your account credentials

Our total liability for any claim related to a specific order will not exceed the amount paid for that order.

Nothing in this section limits your rights under U.S. federal consumer protection law, including the Federal Trade Commission Act, or applicable state consumer protection statutes.

Consumer protection compliance

Elizabethloraine LLC operates in compliance with applicable U.S. consumer protection laws and Federal Trade Commission (FTC) guidelines, including:

  • Accurate product representation: All claims made about our products on this website are based on actual product specifications. We do not make unsubstantiated performance claims.
  • Transparent pricing: The price shown is the price you pay, plus any applicable tax calculated at checkout. There are no hidden fees.
  • Customer reviews: Customer reviews displayed on our website, if any, are from verified purchasers. We do not fabricate, incentivize, or selectively suppress reviews.
  • Returns: We honor our stated return and refund policy. See our full Returns and Refunds Policy for details.
  • No misleading claims: We do not make false urgency claims, misleading comparisons, or misleading claims of limited availability to pressure purchasing decisions.

Intellectual property

All content on ismatind.com — including but not limited to product photographs, descriptions, brand name, logo, page layout, and written content — is the property of Elizabethloraine LLC or is used under license.

You may not copy, reproduce, republish, distribute, or commercially exploit any content from this website without our prior written consent.

Product names, trademarks, or brand names of third parties mentioned on this website (such as carrier names) are the property of their respective owners and are referenced for descriptive purposes only.

Website availability

We aim to keep ismatind.com available at all times, but we cannot guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

We are not liable for any loss or inconvenience caused by temporary website unavailability.

Third-party links

This website may contain links to external websites, for example carrier tracking pages or platform policy pages. These links are provided for convenience only.

We are not responsible for the content, accuracy, or privacy practices of any third-party website. Visiting a linked site is at your own discretion.

Governing law and jurisdiction

This Legal Notice and all matters arising from your use of ismatind.com are governed by the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

Any legal disputes arising from a transaction or interaction with ISMATIND will be subject to the exclusive jurisdiction of the courts located in Arapahoe County, Colorado, unless otherwise required by applicable U.S. consumer protection law.

Nothing in this section prevents you from asserting your rights under applicable federal consumer protection statutes in the appropriate federal court.

Updates to this notice

We may update this Legal Notice periodically to reflect changes in our business, products, or applicable law. The "Last updated" date at the top of this page will reflect the most recent version.

We encourage you to review this page from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated notice.

Contact

For legal inquiries, compliance questions, or concerns about this notice:

Email: support@ismatind.com
Company: Elizabethloraine LLC
Address: 504 Potomac St, Aurora, CO 80011, United States
Response time: Within 1 business day, Monday through Friday